Privacy Policy

COLLECTION OF PERSONAL DATA

  • Contact information, such as your phone number and email address.
  • Registration information such as authentication token issued by the third party platform through which you log-in to sign up to Wemix wallet (Google, Apple, Facebook or WeChat) and access the Games through their respective mobile app (Google only), as well as your WEMIX wallet ID, WEMIX wallet address, encrypted wallet key, and technical information (e.g. browser type, OS, device type, IP address).
  • Automatically collected information such as Google Analytics cookies. You can find more information on this in our  Cookie Policy. 
  • Information necessary to manage inquiries and requests from you such as your in-game ID or nickname and information related to the issue you are contacting us about.
  • Information necessary to register you as a WEMIX NFT creator such as your name and profile image.
  • Information necessary to manage your posts on the WEMIX forum such as the date of posts and IP access date.

USE OF PERSONAL DATA

  • To provide you with the Services. We may use your information to open and maintain user accounts, facilitate the functionality of our Services, customize the Services, and to provide forum and community features;
  • To improve the quality of our Services. We may use your information to maintain, improve, and administer our Services, including by troubleshooting, data analytics, and testing;
  • To keep our Services and users safe. This includes to detect users illegally using our programs; and to otherwise prevent and respond to fraud, abuse, security risks, and technical issues.
  • To send you electronic correspondence. We may send you emails or otherwise communicate with you in order to manage inquiries and requests from you or otherwise to communicate about your use of the Services.
  • To comply with applicable laws and regulations. This includes using your information to ensure compliance with legal obligations (such as recordkeeping obligations), solve disputes, enforce our contractual agreements, and to establish, exercise or defend legal claims.
  1. 1. To perform a contract we have entered into with you;
  2. 2. To comply with a legal obligation; or
  3. 3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  1. 1. To protect your interests (or someone else’s interests).
  2. 2. Where your consent is given; or
  3. 3. Where it is required to defend or pursue legal claims.

AUTOMATED DECISION-MAKING AND PROFILING

DISCLOSURE OF PERSONAL DATA

  • Disclosure to our service providers and external controllers:
  • Disclosure to external controllers:
  • Disclosure pursuant to business transfers:
  • Disclosure for legal purposes:
  • Disclosure with your consent:

CHILDREN

DATA SECURITY

DATA RETENTION

  1. (i) Information of users who have transaction history and/or remaining balance in their WEMIX wallet – for 5 years
  2. (ii) Information related to your inquiry submitted to our customer service center – for 3 year
  3. (iii) Information of WEMIX NFT creators – for 5 years after sale of NFT
  4. (iv) Information of users who applied for WEMIX forum membership but did not activate his/her account via e-mail – 14 days after the application date; and
  5. (v) Information of users who applied for WEMIX forum membership and activated his/her account via e-mail within 14 days after the application date but fails to obtain approval from the administrator – up to 60 days.

YOUR DUTY AND RIGHTS IN RELATION TO YOUR PERSONAL DATA

Your duty to inform us of changes

Your rights in connection with personal data

  • Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
  • Request correction and/or deletion of your personal data;
  • Request the restriction of the processing of your personal data;
  • Request receipt or transmission to another organization, in a machine-readable form, of the personal data that you have provided to us;
  • Object, at any time, to the processing of your personal data by us; or
  • Withdraw your consent.

DATA CONTROLLER AND CONTACT DETAILS

  • privacy@wemix.com
  • VeraSafe
  • Anastasia Pavlou (Privacy Counsel)
  • 100 M Street S.E., Suite 600
  • Washington, D.C. 20003 USA
  • +1 (617) 398-7067
  • experts@verasafe.com

CHANGES TO THIS POLICY

APPENDIX I

Purposes for Processing USER Data

Purpose of UseCategories of Personal DataLegal Basis for Processing
Providing products and servicesCustomer data, Identifiers, Network information, Device information, Usage data, Status of your consent, (when necessary) Information pertaining to WEMIX wallet accountContract
Identifying individual users for provision of servicesCustomer data, Identifiers, Device informationContract
Improve the quality of our service, user experiences and fix bugsNetwork information, Device information, Game dataOur legitimate interests to improve our services
Detecting and preventing illegal, unjust or unapproved use of servicePayment information, Identifiers, Network information, Device informationOur legitimate interests to protect our business rights and services
Managing inquiries and requests from youCustomer data, Device information, Game data, Payment information, Activity data, (when necessary) Information pertaining to WEMIX wallet account, Customer service data Contract, if your request relates to your use of our services Your consent, if you are contacting us in another context
Providing WEMIX forum serviceCustomer data, Network information, Activity data, User generated contentContract
Management of cookie informationUsage dataConsent when the information is collected through non-essential cookies Legitimate interest to ensure our Services function properly when the information is collected through essential cookies
Planning, performing and managing the (contractual) relationship with you including processing the paymentPayment informationContract
Ensuring compliance with legal obligations such as record keeping obligationsCustomer data, Identifiers, Network information, Device information, Status of your consent, Game data, Payment information, (when necessary) Information pertaining to WEMIX wallet account (e.g., WEMIX wallet address), Customer service dataLegal obligation
Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claimsCustomer data, Identifiers, Network information, Device information, Status of your consent, Game data, Payment information, (when necessary) Information pertaining to WEMIX wallet account (e.g., WEMIX wallet address), Customer service dataOur legitimate interests to establish, exercise and defend our legal rights

APPENDIX II

Information Collected from third parties

Third PartiesPurpose of UseInformation Collected
Meta Platforms, Inc. (Formerly, Facebook, Inc.)To set up a new account by using user’s Facebook accountAuthentication token issued by Facebook
Google LLCTo set up a new account by using user’s Google accountAuthentication token issued by Google
Apple Inc.To set up a new account by using user’s Apple accountAuthentication token issued by Apple
WechatTo set up a new account by using user’s WeChat accountAuthentication token issued by WeChat